FAQs

How do I determine what size to order?
Because Swimlids are meant to fit snug we use a recommended age guideline for our Original Swimlid. The hats are meant to be worn over the ears as that is a common place for melanoma to develop and often times the ears are neglected from sun screen application. Our suggested age range for:

The Original Swimlid

  • Ages 0-1 small
  • 1-7 medium
  • 8-small adult large
  • XL larger adult

The Funky Bucket:

  • 1-7 small
  • 8+ large (will fit adults)

My size isn't available for the style I want.
We receive inventory frequently so depending on your needs, mostly likely stock will return in a timely manner. You can always give us a call to check availability. 1-866-639-0458

I don't want to to place my order online, how else can I place an order?
Give us a call! We will be happy to place your order over the phone. Call us at 1-866-639-0458. Please leave a message with your name and phone number if no one is available to answer your call and we'll get right back to you!

When will I get my order?
All orders placed before 1PM EST ship same day – and in some cases we are shipping orders that come in after. If you need something rushed out your best bet is to give us a call and we can do everything we can to get it to you when you need it. Orders ship via USPS priority mail from Maine.

Any special washing instructions?
Swimlids are not meant to be washed in a commercial or home washer dryer. They should be hand rinsed and layed flat to dry.

What forms of payment do you accept?

We gladly accept MasterCard, Visa, Amex, Discover, and paypal. Thank you.

Shipping Internationally

Yes. We ship Swimlids anywhere in the world. We use USPS to provide the best possible international rates. If you have any questions or problems please call or email us.

What is your return/exchange policy?

We want you to be happy. If you find it is not the right item for you or your child, you may return or exchange your item within 15 days of purchase. Because this is a hat the item must be unworn and in it’s original package with tags still attached. You must reference your order number on the front of the package: example

Swimlids Returns
RA #23800
PO Box 472
Saco, ME 04072

We do not refund shipping and there is a $2.00 restock fee.